Help
How does the Bolstie Travel Pillow work?
Shipping & Returns
✈️ U.S. Orders
- Shipping: On Us (Automatically applied at checkout)
- Typical Delivery: 5-8 business days
- Tracking: Provided via email as soon as your Bolstie ships
🔄 30-Day Happiness Guarantee (Returns)
We want you to love your rest. If it’s not for you, the return is on us.
- Easy Returns: Simply email us at hello@bolstietravelpillow.com
- Prepaid Label: We’ll send you a free return shipping label instantly.
- Window: Ship it back within 30 days of receiving your order.
- Fast Refunds: Once received, your refund is processed within 48 hours.
🔄 Exchanges (30-Day Window)
Changed your mind? We’ve got you covered. If you’d prefer a different color or style, we’ll make the switch easy.
- Contact Us: Just email hello@bolstietravelpillow.com
- Easy Instructions: We’ll send you the return steps and a prepaid label.
- Fast Swap: Your new Bolstie ships the moment we receive your original item.
✈️ International Orders
- Rates vary by destination and courier
- Delivery times vary by location
- Shipping cost excludes duties & taxes
- Customer responsible for duties & taxes at delivery
Returns (30-Day Happiness Guarantee)
- Customer responsible for return shipping costs
- We recommend adding shipping insurance
- Please email your tracking number to hello@bolstietravelpillow.com
- Once we receive your return, refund will be processed within 48 hours
Exchanges (30-Day Window)
- Need a different color or style? We're happy to help!
- Simply email hello@bolstietravelpillow.com
- Customer responsible for shipping costs
- Your new Bolstie will ship once we receive your original item
Returns & Contact Information
Bolstie Travel Pillow
Los Angeles 90042
📧 hello@bolstietravelpillow.com
📞 (213) 778-5879
